Financial Inclusion

Overview

Access to financial services is vital to everyone, but rural areas face specific challenges. Our ‘Quids In’ campaign is trying to create greater awareness of the financial services needs of rural people:

  • only around one in eight banks and building societies are in rural areas, though a fifth of the population live there
  • under a tenth of cashpoints are in rural areas, with fewer of these free to use ─ around 45% compared to 60% in urban areas
  • 300,000 people in rural areas do not have a bank account
  • 22% of rural households live in poverty

Our report Promoting Financial Inclusion in Rural Areas provides an overview analysis of rurally distinctive features of financial exclusion, and successful elements of schemes which deliberately target financial exclusion in rural areas.

Download the Full report or the Summary report

Promoting Financial Inclusion in Rural Areas includes a series of Good Practice case studies:


Tackley village shop and post office

Initiated by a group of residents, Tackley’s community owned shop offers locals a full range of financial services; as well as a coffee shop and playground facilities. The highly valued post office and shop have successfully revived a sense of local well-being in this rural community.

Read the full case study


NatWest’s mobile bank

With a personal service and a flexible route, Cornwall’s mobile bank boosts community spirits with a wide range of banking services in this rural area. Over 350 rural communities have benefited from NatWest and the Royal Bank of Scotland’s initiative providing banking services to 14 local towns and villages.

Read the full case study


D£von Pound

Word-of-mouth is helping to roll out the D£von Pound initiative providing locals with advice on their financial options. Mostly by visiting homes, outreach workers are offering people of all ages help towards financial security. This partnership project also funds educational programmes in financial literacy for young people.

Read the full case study


Cumbrian Debt Rescue and Financial Advice

This innovative project offers a positive way forward for people with emergency financial situations. The scheme crucially provides quick loan decisions to address urgent debt. Run through existing credit unions, it provides follow-up money advice and the project’s partners hope to cover wider financial inclusion issues in the future.

Read the full case study


Financial Education Project in Dumfries

For vulnerable people, this project provides advice and support aimed at avoiding financial distress. Through Citizens Advice Bureaux, the project reaches out to people from a wide range of backgrounds, primarily in their own homes. Six pilot areas in Scotland have received £500,000 from the funders Scottish Executive over a two year period since 2005.

Read the full case study


Bank i Butikk

Full banking services offered on shop premises are the basis of this successful Norwegian scheme. Operating securely through the tills of one of Norway’s largest chain of food outlets, basic banking is being taken up by large numbers of low income earners, women and the elderly. More face-to-face specialist advice is available by arrangement.

Read the full case study


Ely Citizens Advice Bureau

Based in areas with no previous access to personal debt advice, this rural CAB has secured funding from the Financial Inclusion Fund (FIF). Outreach workers provide face-to-face advice to people with all levels of debt problems – from one off loans to eviction situations. The initiative’s success is underpinned by the reputable quality of the CAB, now running 10 of the 16 projects funded by the FIF.

Read the full case study


Farm Crisis Network

Set up in response to the high suicide rates of farmers, this network of 250 non-professional volunteers offers support to the farming community. Increasingly, they are advising on the complex financial issues surrounding farming situations. The volunteers can additionally refer farmers to support organisations for professional advice or direct them to the Network’s national confidential helpline.

Read the full case study


Just Credit Union

Rather than being projected as a ‘banker for the poor’, Just aims to provide high quality financial services to its county-wide clients. Based in Shropshire, Just became the country’s first county-wide credit union with a strategic business approach. Embracing technology in a large rural area, Just works in partnership to promote financial inclusion through volunteers in community centres, churches and housing associations.

Read the full case study