Calling on Govt to lead the way in bridging the gap on Next Generation Access in rural England

Close up of a hand using a computer mouse
Posted on:
Tuesday, 23rd June 2009 at 9:02am

Today we're launching 'Mind the Gap: Digital England - a rural perspective', the rural contribution to Lord Carter's Digital Britain report. It includes recommendations to Government to ensure an effective and sustainable communications future for rural England and identifies four key areas that must be tackled as a priority:

  • education and lifelong learning

  • business development

  • social and community cohesion

  • equitable access to services


The Prime Minster has welcomed the report as:

"a timely and welcome contribution to the national debate on the future of Digital Britain. Digital technology in rural areas is helping businesses to grow, and is transforming lives, communities and jobs. Access to the best technology available is as essential to rural areas as it is to urban."


“Universal access to broadband is central to government’s plans to deliver services and information, both nationally and locally. We must ensure that everyone is able to benefit from the advantages of new technologies both now and in the future.”


Lord Carter also welcomed the report:

"The CRC’s report rightly highlights the need to ensure rural communities aren't left behind as the rest of the UK enjoys the benefits of digital technologies, both social and economic."

"In the Digital Britain report we have pledged to deliver quality broadband access to every home, every community and every business across the country, by 2012. We have also announced a new fund to help bring Next Generation, super-fast broadband to the third of the country that we know the market won't reach on its own. Together these two firm commitments will help ensure that Digital Britain does not become a two-tier Britain. The Government will do all it can to bridge the access gap for rural areas and we urge communities and industry to join us in that effort."


Broadband is bringing social, economic and cultural benefits to rural people but just as the first digital divide was being addressed, new services and demands are putting increased strain on existing infrastructure.


Rural users are frustrated by the lack of speed and reliability of existing services. Those unable to access broadband are excluded from what, for a large section of the population, are now basic services. Digital technology can also help tackle social and economic disadvantage in rural areas.


We support Government’s commitment to universal service at 2Mbps by 2012, but moves to fund Next Generation Access are also welcome, as we firmly believe that first generation broadband is unlikely to be capable of meeting the needs of a large proportion of rural areas.


Download the full report

Read the full press release

Comments

1
Thanks for trying to help the rural people, together with government we can ensure a future in the digital age with the global villagers!
Posted by chris doyle  at 9:12am on Tuesday, 23rd June 2009
2
Have just holidayed in Wales and seen the problem for the Internet, Smart phones etc. at first hand. I think we need higher investment and more radical solutions than the report suggests.  Michael Redwood
Posted by  at 9:47am on Tuesday, 23rd June 2009
3
Thanks for your comments.
We're now looking to work with Government to take forward the recommendations in the report, especially around ensuring that rural areas are not left behind as Next Generation Access is rolled out.
Posted by  at 10:31am on Tuesday, 23rd June 2009
4
Paying top rate in order to receive 2MB broadband amounts to a rural tax. OK, my choice to live in a rural area and to subscribe to broadband, but what other service is provided at such blatantly discriminative rates? And you can't impose an extra tax to fund future developments: they should be funded through revenue.
Posted by Denis Weatherall  at 12:48pm on Tuesday, 23rd June 2009
5

I'm glad your report includes reference to Local Loop Unbundling (LLU), but I think its impact is as important in the short term as higher broadband speeds. LLU is unlikely to reach most rural areas for a long term as a result rural areas will suffer financial disadvantage due to a lack of competition. The cost differences are significant especially to home workers. I would like to see LLU take a much higher profile when rural connectivity is discussed.

Posted by Paul Cowie  at 2:17pm on Tuesday, 23rd June 2009
6
Thanks for your comments, I'll make sure they are passed on to our team who'll be taking this work forward.
Posted by  at 3:12pm on Tuesday, 23rd June 2009
7
2mbps is pitiful now - so what will it feel like in 2012.

When will people in this country wake up and realise that whilst we wade through endless reports and bureaucracy, the rest of Europe is taking action right now. Reason? They all understand the importance of high-speed networks for future innovation, growth and prosperity. We risk being left way behind.

How many BT OpenReach vans do you see everyday? Just what is it that they're actually doing?
Posted by  at 10:11pm on Tuesday, 23rd June 2009
8
Saw most of the 'Mind the gap' on the live stream, very VERY good, you put the points over exceptionally well and I was so impressed. Well done to all the team, and thank you.
Posted by chris doyle  at 10:41pm on Tuesday, 23rd June 2009
9
Many thanks for your comments, which I'll pass onto the team.
Posted by  at 9:04am on Wednesday, 24th June 2009
10
Thank you so much highlighting this problem.  Only last night I was told by my internet provider that I'm 'lucky' to have a connection at all and should be grateful I get 0.5Mbps.  It's nice to know that somebody is concerned about us! 
Posted by Lee Wren  at 9:23am on Wednesday, 24th June 2009
11
A good report but i feel that WISPs are left a little out in the cold.

There a varity of WISPs supplying a lot of rural areas.  The one i work for Attend 2 Ltd supplies most of the south east of england and i disagree with a 'cooperation between mobile operators which currently appears to be problematic'.  We use a varity of water towers and private towers, they are always more than happy to take our business!

WISPs already provide a solution to a large part of the UK yet the 'not spots' don't take this into account.  We have seen several areas we service labled as such.  Not-spots for ADSL yes but for high speed broadband - NO.
Posted by  at 11:05am on Wednesday, 24th June 2009
12
Thanks for your comment Lee - hopefully it won't continue to be considered 'lucky' to be in that situation for much longer!
Posted by  at 11:09am on Wednesday, 24th June 2009
13
Thanks for your comment about WISPs - I'll pass it onto the team
Posted by  at 11:10am on Wednesday, 24th June 2009
14
It would be interesting for the CRC to investigate how Box Valley, just outside the city of Bath has its own microwave link installed to provide broadband. Was it economically viable/justifiable, or just due to the names and social status of its residents?
Posted by  at 8:44am on Friday, 26th June 2009
15
Could the CRC suggest or assist in creating a group which has already agreed rates and quality of service with the fibre and networking suppliers so that if a rural community can find enough people willing to stump up the £2000/house to have FTTH installed could then work with those suppliers to install such a system?
Posted by  at 8:47am on Friday, 26th June 2009
16
Thanks for your comments & suggestions, I'll pass them onto the team.
Posted by  at 9:33am on Monday, 29th June 2009
17
Thank you for this report. Living in a rural area and achieving broadband 'speeds' of 0.5mbps really excludes us from many of the advantages of the internet. It is deeply frustrating to be told 'your line is too long' without any action being taken to improve the situation. We have read the Digital Britain report - and didnt really see much evidence of what the government/ communications companies are actually doing to improve the situation...only that they have three years to get us up to the pityful speed of 2mbps...but without serious investment I just dont see even that happening out here on the Welsh borders.
Posted by  at 9:52am on Tuesday, 30th June 2009
18
Thanks for your comment.
Our challenge now is to work with Government to take forward the recommendations in the report, so that rural areas aren't left out as Next Generation Access becomes the norm
Posted by  at 11:56am on Tuesday, 30th June 2009
19
Our community in south cumbria has only  0.5mb speed Broadband, and this is intermittent for many of us. We have written to BT many times. The problem is old aluminium cable which they flatly refuse to replace because of the expense. I would like to know what the government will be doing to help communities like ours - will they put pressure on BT to replace this cable? In the mean time - at the very least our monhtly fee should be substantially reduced for such a lamentable service.
Posted by Mandy Lane  at 3:20pm on Wednesday, 1st July 2009
20

Thanks for your post Mandy.

In their Digital Britain report the government pledged to deliver a Universal Broadband service of a minimum 2mps no later than 2012, but there are still questions as to how this will be achieved for rural consumers.

The Business & Enterprise Committee has this week announced an inquiry into broadband speed, which as well as looking at whether the target of 2mps is ambitious enough will also consider how next generation access will be funded, as well as investigating whether companies are delivering the speed of access promised to consumers.

We're working to encourage government to take forward the recomendations in our 'Mind the Gap' report, to ensure equitable access to high quality broadband for all areas.

Posted by  at 4:05pm on Wednesday, 1st July 2009
21
I live just 2 miles from the centre of Edinburgh, and when I signed up with my Provider I was promised speeds of "up to 8 Mbps".  A few months ago, on a good day with the wind behind us, I occasionally got speeds of 2 Mbps.  But in the last few months this has deteriorated, and now I have download speeds of 0.3Mbps and upload speeds of 0.13 Mbps (or is it the other way around?), despite the fact that the dialogue box that opens when I connect says I'm getting 1.2 Mbps!  I have tried phoning the Provider, but on the numbers available I'm always told I'm through to the wrong department, and I should just email in - but to where?  The Government will not be able to bring the countries of the UK into "the digital age" until they sort out the broadband connections.  I'm considering abandoning my broadband and taking a step backwards into a less frustrating age!
Posted by  at 3:41pm on Tuesday, 7th July 2009
22

Thanks for your comment

Hopefully the Business & Enterprise Committee's inquiry into broadband speed, which will look at whether companies are delivering the speed of access promised to consumers, will help make it easier for consumers to work out what speed they'll actually be getting before they sign up for broadband.

Posted by  at 3:54pm on Tuesday, 7th July 2009

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